FAQs

Find answers to your questions about tree services in Rochester, NY


Frequently Asked Questions

If you don’t find the answer you need here, call us at (585) 426-8733, and we’ll give you a helpful, straightforward answer.


Tree trimming questions


  • Why does my tree base have suckers? Are they harmful?

    When certain tree species aren’t pruned properly, they’ll start to grow suckers at the base. They look untidy and they redirect the tree’s energy into growing them, so it’s pumping less energy into the main structure. That can make the tree unstable and unsafe.

  • Do you educate your tree trimming staff on the latest practices?

    We’re committed to keeping up with what keeps trees healthy and safe, so we prioritize tree trimming education for our staff.

  • Is tree topping recommended?

    We think there are safer, healthier, and better-looking alternatives to tree topping.

  • What causes branches to die?

    Limbs can sustain damage in storms or from bearing heavy snow drifts. When a limb cracks or breaks, expanding ice makes the crack bigger, and the tree is more susceptible to disease. Over time, pests, disease, and the ravages of Rochester weather take their toll on the limb and the tree.

Tree removal questions


  • Should older trees always be removed?

    Some tree species can live healthy lives for hundreds of years, posing little threat from falling branches. Others age poorly and should be cut down before they fall on a home, car, or person. We’ll inspect your tree and take its species and condition into consideration before we decide what’s best.

  • What if a tree is healthy, but it’s in the way?

    Sometimes, a tree can be safely moved. In winter, trees are dormant, and younger trees can be relocated without a problem. If that’s the case, we’ll simply move your tree.


    But we understand that even healthy trees will occasionally need to be removed, and we’re happy to recommend replacement trees in another area of your yard.

  • How can I tell if my tree is dying?

    If many of your tree’s branches – especially in the crown – fail to produce new leaves each spring, it’s probably beginning to fade. If you find lots of dry sticks on the ground near the tree, the roots have become more exposed than normal, or the tree is shedding bark, these can also be signs that it’s dying.

  • What happens to wood and tree waste?

    Every tree is valuable, even when it’s removed. We repurpose cut trees, brush, and debris, reusing every last scrap so that no wood goes to waste.

  • Are your tree removal services insured?

    Yes, our tree removal services are fully insured. We’re exceptionally careful with your yard, home, and property, but if an accident does happen, our insurance will cover the cost of repairs.

Stump grinding questions


  • Does stump grinding remove the entire stump?

    No, grinding the stump doesn’t remove it entirely. Instead, the bulk of the stump is worn away, and we fill the hole with soil. The parts of the stump that remain below the surface eventually decompose.

  • Why is stump grinding better than stump removal?

    Removing a stump entirely is difficult and takes hours (sometimes days!) of labor. Paying for that service would be prohibitively expensive for most homeowners.


    Stump grinding is more effective because it’s more efficient. Grinding is relatively quick work, and the remaining parts of the stump can decompose beneath the soil, leaving beneficial nutrients as they do.

  • What do you do with the saw dust from stump grinding?

    Chips and saw dust left over from stump grinding are ideal for compost bins, mulching garden beds, creating paths in a garden, or as a base layer for new landscaping projects.

  • Are your stump grinding services insured?

    Stump grinding requires heavy, specialist equipment, and it can be dangerous. Our crew are well-trained and fully insured.

Land clearing questions


  • Will you clear any size site?

    No land clearing job is too big – or too small! Our crews can clear acres at a time, or tight sights near existing homes and buildings. We’re quick and careful, clearing your land fast without causing damage in the process.

  • What happens to the trees and brush you clear?

    We reuse every bit of the trees, bushes, and scrub we clear from your site. Cleared debris is perfect for adding to compost, using in flower beds as mulch, creating garden pathways, or chopping for firewood.

  • Do you have specialized clearing machinery?

    Yes, our diggers, cranes, and trucks make land clearing a cinch. We know you want your land cleared fast, so we use reliable machinery to deliver a clean, tidy site on schedule.

  • Are your land clearing services insured?

    Yes, we’re fully insured. We’re extremely careful when clearing land, but if something goes wrong, our insurance will cover it completely.

Crane services questions


  • Are your crane operators licensed?

    No one’s allowed in the driver’s seat without special crane training and hours of experience. We don’t take chances with our crew, our equipment, or your home and yard.

  • Are crane services expensive?

    We always quote crane jobs before we start, and most jobs wrap up on time. If your project is incurring extra hours or racking up a large bill, we’ll clear it with you before we proceed. Most clients agree that the cost of using a trustworthy crane service is far cheaper than the repairs and damage caused by other options.

  • Does your team clear debris on every job?

    We pride ourselves on leaving every job tidier than when we started. No matter what type of service we’re providing – from tree pruning to specialist crane services – we’ll make sure your yard is neat, clean, and debris-free before we go.

  • Are your crane services insured?

    Yes, we’re fully insured. We’re extremely careful when operating cranes, but if something goes wrong, our insurance will cover it completely.

Need a tree removal crane service in Rochester, NY?

Talk to the team at (585) 426-8733 or request a quote.